PRIVACY POLICY & NOTICE OF INFORMATION PRACTICES
At LOTUS Family Care, we are committed to maintaining the privacy and security of your personal health information. This Privacy Policy and Notice of Information Practices explains how we collect, use, disclose, and protect your health information as required by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations.
A. Your Protected Health Information (PHI)
As a healthcare provider, we collect and maintain your Protected Health Information (PHI), which includes:
– Personal identification details (e.g., name, date of birth, address)
– Medical history and conditions
– Treatment plans and progress notes
– Billing and insurance information
– Any other information related to your health and treatment
B. How We Use and Disclose Your PHI
We use and disclose your PHI for purposes that include but are not limited to:
– Providing healthcare services and treatment
– Processing insurance claims and billing
– Quality improvement and care coordination
– Legal and regulatory compliance
– Communication with other healthcare professionals involved in your care (with your consent)
We will not use or disclose your PHI for any other purposes without your written authorization, except as required by law.
C. Your Rights Regarding Your PHI
You have certain rights regarding your PHI, including:
- Right to Access: You have the right to access your PHI, subject to certain limitations.
- Right to Amend: You may request changes to your PHI if you believe it is incorrect or incomplete.
- Right to Request Restrictions: You can request restrictions on how we use and disclose your PHI for treatment, payment, or healthcare operations.
- Right to Confidential Communications: You may request that we communicate with you in a specific way or at an alternative address.
- Right to a Copy of this Notice: You have the right to receive a paper copy of this notice upon request.
D. Our Duties
– We are required by law to maintain the privacy and security of your PHI.
– We must abide by the terms of this Notice and provide you with a copy upon request.
– We reserve the right to amend this notice as necessary, and the revised notice will be made available to you.
E. Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services.
F. Contact Information
If you have any questions or concerns regarding this Privacy Policy and Notice of Information Practices or the privacy of your PHI, please contact:
LOTUS Family Care’s Office Manager
(480) 407-2023
Info@lotusfamilycare.com
We take your privacy seriously, and we are dedicated to protecting your health information.
LOTUS Family Care reserves the right to revise this Privacy Policy and Notice of Information Practices. Any changes will be posted prominently in our facility and on our website.
GENERAL DISCLAIMER AND INDEMNITY
(A) This Website is designed to help you obtain general information regarding the services we offer. There are no warranties or guarantees expressed or implied as to the success or otherwise of medical treatment on this website. You should not rely solely upon the information and/or opinions contained on this website. Rather, you should use the information and/or opinions as a starting point for you doing independent research before participating in the therapy. Everybody’s health condition is different, so there is no guarantee of specific results with our care, and results may vary.
(B) You agree to indemnify and hold harmless LOTUS Family Care and associated legal entities from and against any damages, costs and expenses, including any medical and legal fees, directly, indirectly or potentially resulting from the application of any of the information provided by this website. This indemnity applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, or use of record, whether for breach of contract, tort, negligence, or under any other cause of action.
(C) You agree to indemnify us, including our employees, agents and subcontractors, from and against any third party claims and all losses, expenses, damages and costs (including reasonable legal fees incurred) suffered or incurred by us, which arise as a result of your breach of these terms and conditions.
(D) LOTUS Family Care makes no guarantee that you will get the same results as other testimonials as every case is unique. You agree to assume all risk resulting from the application of any of the information provided by this website. By using this website, including any video, products and content contained therein, you agree that the use of this website and its information product is entirely at your own risk.
All information contained herein should be independently verified and confirmed.
MEDICAL DISCLAIMER
(A) The content contained on this website is provided for educational and informational purposes only. Any information from this website is not intended to diagnose, treat, cure, or prevent any disease or illness. This website, its content, the products and services offered are not intended to provide or replace proper advice from a trained medical or health professional. Professional advice should always be sought for specific conditions and specific circumstances. Never disregard professional health or medical advice or delay in seeking medical treatment due to information obtained from this website.Please contact us to discuss your specific individual condition.
(B) The information contained herein has been compiled from sources deemed reliable; however, the accuracy, completeness and validity of the content of this website cannot be guaranteed and neither LOTUS Family Care any associated legal entities, nor any associates personally involved in the creation or production of the content of this website can be held liable for any losses of any nature financial or otherwise to you, members or other third parties resulting from the use of the content contained on this website. Changes are periodically made to this website and may be made at any time.
GENERAL WARNINGS
(A) You must ensure that your access to this website is not illegal or prohibited by laws which apply to you.
(B) You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any linked website.
(C) While we have no reason to believe that any information contained on this website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this website updated. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this website.
(D) We do not give you any assurances that any information contained on this website will be suitable for your purposes or that it will be error-free. You agree that you will not rely on any such information or its availability and that any reliance you make will be the result of your own independent assessments with the aid of qualified independent advice.
(E) You acknowledge that any opinions or advice by third parties remain the responsibility of those third parties and we do not guarantee the accuracy, completeness or usefulness of that content or its fitness for any particular purposes.
(F) Where the content of this website contains options or judgments of third parties, we do not purport to endorse the contents of that opinion or advice nor the accuracy or reliability of that opinion or advice. We do not accept liability for loss or damage caused by your reliance upon any information obtained through this service and it remains your responsibility to evaluate the accuracy, completeness and usefulness of any such information.
(G) Responsibility for the content of advertisements appearing on this website (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement.
LIMITATION OF LIABILITY
(A) Our total liability in respect of all claims in connection with these terms and conditions, whether based in negligence or any other tort, in contract, statutory liability or otherwise, will be limited, to the extent permitted by law, to the total sum of all fees paid or payable by you under these terms and conditions up to and including the date the cause of action accrued.
(B) The limitation of liability set out in these terms and conditions does not attempt or purport to exclude liability arising under statute to the extent such liability cannot be lawfully excluded.
COPYRIGHT
(A) Copyright on this website (includes text, graphics, logos, icons, sound recordings, video recordings and research) is owned and licensed by LOTUS Family Care. Information procured from a third party may be the subject of copyright owned by that third party. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Law of the US Title 17 and similar legislation which applies in your location, and except as expressly authorized by these terms and conditions, you may not in any form or by any means:
(i) adapt, reproduce, broadcast, sell, license, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or
(ii) commercialize any information, product or services obtained from any part of this website;
without our written permission or, in the case of third party material, from the owner of the copyright in that material.
TRADEMARKS
If you use any of our trademarks in reference to our activities, products or services, you must include a statement attributing that trade- mark to us. You must not use any of our trade- marks:
(i) in or as the whole or part of your own trade- marks;
(ii) in connection with activities, products or services which are not ours;
(iii) in a manner which may be confusing, misleading or deceptive;
(iv) in a manner that disparages us or our information, products or services (including this website).
MISCELLANEOUS
(A) What do we do with your information?
When you browse our website, we may receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about events, new projects and other updates.
(B) CONSENT
How do you get my consent?
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@lotusessencewellness.com
(C) LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
(D) AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.
(E) COOKIE POLICY
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts and provide anonymized tracking data to third party applications like Google Analytics and Facebook. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your internet browser.
(F) FACEBOOK BUSINESS TOOL TERMS
For websites, there is a clear and prominent notice on each web page where our pixels are used that links to a clear explanation (a) that third parties, including Facebook, may use cookies, web beacons and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads, (b) how users can opt out of the collection and use of information for ad targeting, and (c) where a user can access a mechanism for exercising such choice.
(G) RESTRICTED USE
Unless we agree otherwise in writing, you are provided with access to this website only for your personal use. You are authorized to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on-sell information obtained from this website.
(H) LINKED WEBSITES
This website may contain links to other websites (“linked websites”). Those links are provided for convenience only and may not remain current or be maintained.
We are not responsible for the content or privacy practices associated with linked websites.
Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.
SECURITY OF INFORMATION
Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information. You agree that you will not share your password, let anyone else access your account, or do anything that might put the security of your account at risk. We reserve the right to remove your username or similar identifier in respect of your account if appropriate. You acknowledge sole reasonability for and assume all risk arising from your use of this website.
(J) TERMINATION OF ACCESS
Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.
(K) GOVERNING LAW
These terms and conditions are governed by the laws in force in the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
(L) ACCESS
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@lotusfamilycare.com
(M) GENERAL
We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstances beyond our reasonable control. If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion. If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.